Where & When
17 January 2025
09:00 – 09:30
EHTE Accreditation
09:30 – 10:00
EHTE Official Opening
10:00 – 10:55
EHTE Keynote: Delivering Customer Experience Magic
Speaker
10:55 – 11:10
EHTE Coffee break
11:10 – 11:45
EHTE Study – Google Breakfast
11:45 – 12:30
EHTE Keynote: Leadership for Innovation & Customer Experience
Speakers
12:30 – 14:00
EHTE Lunch in the food truck area
14:00 – 14:45
EHTE Panel: Territorial Innovation and Sustainability
Patrícia Melheiro, Barry Rogers
Speakers
14:45 – 15:15
EHTE Case CANTE Alentejano – Microsoft
Speaker
15:15 – 15:35
EHTE Case Parques de Sintra e Monte da Lua
15:35 – 15:50
EHTE Coffee break
15:50 – 16:35
EHTE Talk: Storytelling para Turismo
Speaker
16:35 – 17:05
EHTE Keynote: AI to Brand Building
Speaker
17:05 – 17:10
EHTE Mastercard: Experience Economy
17:10 – 17:55
EHTE Moment of Art and Culture – Reinventing Portuguese immaterial heritage
17:55 – 18:10
EHTE Panel U/C Experience best practices for Tourism
Speaker
18:10 – 18:35
EHTE Startup Moment – Innovation on stage
18:35 – 18:40
EHTE Case Internacional
18:40 – 19:00
EHTE
Closing
Speaker
19:00
EHTE
Cocktail
10:00 – 18h00
CIBT
Immersive Experience
10:00 – 18h00
CIBT
Free coworking and meeting rooms
11:30 – 12h45
CIBT
Workshops Social Media For PMEs
14:00 – 14h30
CIBT
Workshop
Speakers
14:45 – 15h15
CIBT
Workshop
Speakers
17:30 – 19h30
CIBT
Workshop AI to Brand Building
Speaker