Luís Duarte
Information
Luís Duarte has a degree in Hotel Management and founded More Results in 1998, having previously worked in management positions in Hospitality and Food Retail in Portugal, Germany and the UK. His professional experience was gained at Accor, Sheraton and Lidl.
Luís currently leads a team of 30 professionals, who dedicate themselves daily to helping companies in sectors such as Automotive, Banking, Hospitality, Restaurants, Fashion, Health, Energy, FMCG, Specialized Retail and Culture to continuously and consistently improve their customer experiences – by observing and listening to the customer.
More Results is a Full Services Agency in Market Research and its solutions include various tools and methodologies, which are used in accordance with each client’s strategic objective.
More Results is on the Board of MSPA Europe Africa, an association that brings together more than 500 CX companies worldwide, and Luís Duarte served as President of the Europe Africa region between 2021 and 2023, leading a multicultural team of 15. He served very actively as Vice President of Apodemo – the Portuguese Market Research Association – and is a member of Esomar – the international community of Insights professionals.